Ministry of Labour, Social, Family Affairs and Integration

Immigration & Registration Offices Customer Service Centers in Hamburg

The customer service centers in Hamburg are responsible for registration and identification matters.

Customer Service Centers in Hamburg - Hamburg Welcome Portal

The nearest customer service center can be found in the authority finder by entering your home address. In the customer service centers, you can take advantage of the following services:

Services with appointments

  • Registration and changing of residence, deregistration of residence (Abmeldung)
  • Registration of dogs
  • Submission of formal obligation (Verpflichtungserklärung) for short stays of up to three months in accordance with § 68 Aufenthaltsgesetz
  • Issuance of passports, children's passports and identity cards for German nationals

Please make an appointment for the mentioned services:

Services without appointments

  • Applications for certificates of good conduct
  • Certificates (for example, registration certificates for changes and cancellations of registration, household certificates)
  • Tax ID certificate
  • Issue of a residence certificate
  • Official certification
  • Issue of a certificate of single status
  • Population register information - written request required
  • Matters relating to lost and found property
  • Pick up of finished personal documents for German nationals