Ministry of Labour, Social, Family Affairs and Integration

Hamburg Welcome Center We support you with your new start in Hamburg!

The Hamburg Welcome Center focuses on specialists and managers, students and their families from Germany and abroad and is your service provider in the areas of residence, recognition of educational qualifi cations and integration into the labour market.

Hamburg Welcome Center - Hamburg Welcome Portal

HWC-Luftbild

Residence permits and registration services

The Hamburg Welcome Center provides a service whereby foreign executives, experts, scientists, self-employed individuals, students and their families can directly manage the legal aspects of the registration and immigration processes. When issuing you with an appointment, we will also tell you what documentation you should bring along e.g. for:

  • Domicile registration
  • Residence and permanent settlement permits
  • Visa extensions for those travelling on business
  • Acceptance of declarations of commitment
  • Application for good-conduct certificates

Please book an appointment in advance! Picking up your electronic residence permit is possible without an appointment. Please note the different opening hours for such a pickup.

How to contact us

Address
Adolphsplatz 1, 20457 Hamburg
Phone
currently contactable via E-Mail only
Fax
+49 (0) 40 42790-1662
E-Mail
info@welcome.hamburg.de
We make every effort to answer within 72 hours.
Opening Hours
Mondays: 8 a.m. – 5 p.m.
Tuesdays: 8 a.m. – 12 p.m.
Wednesdays: 8 a.m. – 12 p.m.
Thursdays: 8 a.m. – 6 p.m.
Fridays: 7 a.m. – 12 p.m.
Collection of
residence permits
Mondays: 8 a.m. – 11.30 a.m. and
1 p.m. – 4.30 p.m.
Tuesdays: 8 a.m. – 11.30 a.m.
Wednesdays: 8 a.m. – 11.30 a.m.
Thursdays: 8 a.m. – 11.30 a.m. and
1 p.m. – 4.30 p.m.
Fridays: 8 a.m. – 11.30 a.m.

Of course you can alternatively visit your local District Office or Customer Centre for these services.

 


Guidance for your new start in Hamburg

 

We are here to help new citizens with any questions or issues they wish to raise, whether they are from abroad or from elsewhere in Germany. You can contact or visit us to obtain initial information about living and working in Hamburg, e.g. brochures and personal advice about topics like accomodation and employment, family and childcare, schooling and studying or culture and leisure opportunities.

We also offer consultation for companies and their staff who consider relocating to Hamburg.

Please book an appointment in advance!

How to contact us

Address
Adolphsplatz 1, 20457 Hamburg
Phone
currently contactable via E-Mail only
Fax
+49 (0) 40 42790-1662
E-Mail
newcomers@welcome.hamburg.de
We make every effort to answer within 72 hours.
Opening Hours
Mondays: 8 a.m. – 5 p.m.
Tuesdays: 8 a.m. – 12 p.m.
Wednesdays: 8 a.m. – 12 p.m.
Thursdays: 8 a.m. – 6 p.m.
Fridays: 7 a.m. – 12 p.m.


Make it in Hamburg! – Support for vocational integration into the labor market

 

“Make it in Hamburg!” is a joint project of the Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH’s Hamburg Office and the non-profit educational institution Arbeit und Leben Hamburg. It supports skilled professionals and their families when starting out in Hamburg, as well as companies seeking qualified staff from abroad.

How to contact us

Phone
+49 (0) 40 180472455
Fax
+49 (0) 40 180472460
E-Mail
make-it-in-hamburg@giz.de

“Make it in Hamburg!” is funded by the European Social Fund and the Free and Hanseatic City of Hamburg and part of the Hamburg Welcome Center since February 2015.

Fördererlogos: Europäischer Sozialfonds ESF, Freie und Hansestadt Hamburg


Advice and information on the recognition of foreign education, professional qualifications and degrees

 

A law governing the recognition of foreign qualifications entered into effect in April of 2012, granting everyone the opportunity to apply for recognition or evaluation of their certificates. Nevertheless, the path to obtaining recognition is not always easy to understand. For more information please consult the internet site „Zentrale Anlaufstelle Anerkennung (ZAA)“.

To make an appointment for your personal consultation, or to receive the form for a written consultation, you can normally reach us by telephone or mail:

How to contact us

Address
Großer Burstah 25, 20457 Hamburg
Phone
+49 (0) 40 30620-396
E-Mail
zaa@diakonie-hamburg.de
Availability by phone
Mondays: 9 a.m. – 12 p.m. & 2 p.m. – 4 p.m.
Tuesdays: 9 a.m. – 12 p.m.
Wednesdays: 9 a.m. – 12 p.m. & 2 p.m. – 4 p.m.

The Counselling Centre for Recognition of Qualifications is funded by the Federal Ministry of Labour and Social Affairs and the European Social Fund and gets support from the Federal Ministry of Education and Research and the Federal Employment Agency.

It is additionally co-financed by the Free and Hanseatic City of Hamburg. Since February 2015, the Counselling Centre for Recognition of Qualifications is a part of the Hamburg Welcome Center.



Fördererlogos

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